Payment Policy

This Payment Policy explains the payment methods we accept, how transactions are processed, and what happens in cases of payment failure or refund.

1. Accepted Payment Methods

HYPRFLOW currently accepts the following payment methods:

UPI (Google Pay, PhonePe, Paytm, BHIM, and others)
Credit Cards Visa, Mastercard, RuPay,hdfc etc.
Debit Cards
Net Banking
Digital Wallets , Paytm, Mobikwik etc.
EMI
Cash on Delivery (COD) — available for eligible orders and pincodes

Available payment methods may vary depending on your location and order value. The applicable methods will be displayed at checkout.

2. Payment Gateway & Security

All online transactions are processed through our payment gateway, Razorpay / Cashfree / Stripe / etc. which uses industry-standard SSL/TLS encryption and is PCI-DSS compliant.

We do not store your card number, CVV, or any sensitive payment credentials on our servers. All payment data is handled directly by our payment gateway partner.

Your bank or card issuer may apply additional authentication steps (such as OTP or 3D Secure) as part of the transaction.

3. Order Confirmation & Payment Authorisation

Your order is confirmed only after successful payment authorisation. You will receive an order confirmation email once your payment has been successfully processed.

If payment is authorised but you do not receive a confirmation email within 30 minutes, please check your spam/junk folder. If still not received, contact us .

4. Payment Failures

If your payment fails during checkout:

Your order will not be placed and no amount will be charged.
If your bank or wallet shows a deduction but you received no order confirmation, please wait up to 24–48 hours for the amount to be automatically reversed to your original payment method.
If the amount is not reversed within this period, contact us at hyprflow.in@gmail.com with your transaction ID, payment method, and the approximate time of the transaction. We will investigate with our payment gateway.

We are not responsible for delays in reversal caused by your bank or payment provider.

5. Currency

All transactions on HYPRFLOW are conducted in Indian Rupees (INR). If you are accessing the site from outside India and your bank charges currency conversion fees, those are your responsibility.

6. Refunds

Approved refunds are processed back to your original payment method. Timelines are as follows:

UPI / Net Banking / Wallets: Typically 2–5 business days.
Credit / Debit Card: Typically 5–10 business days depending on your bank
COD orders: Via bank transfer or UPI within 5-7 business days of approval

For full details on refund eligibility, please refer to our Return & Refund Policy.

7. Pricing & Taxes

All prices displayed on our website are in INR and are of applicable GST unless otherwise stated. The final amount payable, including any applicable taxes or COD charges, will be shown clearly at checkout before you confirm your order.